ORDER AUTOMATED EMAILS

Order automated emails are the emails sent to your clients as they order and as you dispatch the orders to them.

ACTIVATING / DEACTIVATING BCC OF AUTOMATED CLIENT EMAILS

Want to see what emails your customers receive when ordering from you. Make sure you are BCC’d in the emails.

From the homepage click on the MY DETAILS button.
TICK the box to ACTIVATE / DEACTIVATE BCC on all client automated emails.

TYPES OF ORDER AUTOMATED EMAILS

ORDER EMAILS

Order emails are sent when a customer orders from you. It consists of two emails: ORDER RECEIVED (awaiting payment) / ORDER CONFIRMED (paid order)

SEE: ORDER EMAILS

2. DISPATCH EMAILS

Dispatch emails are sent when the order is dispatched. There are three different emails, depending on which dispatch option you choose. Dispatch via ePARCEL / MANUAL dispatch / CLICK & COLLECT

SEE: DISPATCH EMAILS