How can we help you

Store design illustration

Customizing your theme

How do I adjust colors and imagery in my storefront?

Wallet with coins illustration

Setting up payments

Where do I get set up to accept customer payments?

Delivery truck illustration

Fulfilling your orders

How do I configure shipping settings for my store?

Custom domain illustration

Link your custom domain

Connect your own domain so customers can find your store at your branded web address.

Subscription plan illustration

Change subscription plans

Review available plans and choose the package that fits your store's current needs.

SEO guidance illustration

SEO and what you must know

Learn the key store details that help customers and search engines understand your shop.

Browse help by topic

Click & Collect

  • Click & Collect

Courier Settings

  • Courier Settings

Courier Shipments

  • Courier Shipments

Customers

  • Activate customer accounts
  • Confirm a shopper email
  • Manage registered customers

Discounts

  • First time buyer discount
  • Fixed and percentage discounts
  • Free shipping discounts

Extensions

  • Abandoned Cart Recovery
  • Beautify Category
  • Bounce Popups

Gift Cards

  • Activate gift cards
  • Add gift card products
  • Confirm gift card balance

Inventory

  • Low quantity notifications
  • Organise your inventory
  • Update your stock

My Billing

  • Choose your subscription
  • Renew your subscription
  • Understanding your bill

My Shop

  • About us
  • Blog
  • Colors

Orders

  • Awaiting payment
  • Cancel an order after payment
  • Cancel an order before payment

Products

  • Add a product
  • Add product variants
  • Archive a product

Reports

  • Dashboard
  • Inventory reports
  • Order and sales reports

Store Settings

  • Domains
  • Manage users
  • Payment options