Overview
The Gift Cards Overview dashboard provides a summary of your store's gift card activity, including the total unused value across all active gift cards.
Checking a Specific Gift Card Balance
To check the balance of a specific gift card:
- Go to Gift Cards > Issued Gift Cards in the left menu
- Search by the gift card code, customer email, order number, or customer name
- View the gift card details including remaining balance
Overview Dashboard Metrics
Navigate to Gift Cards > Overview to see:
- GC Sold (60 days) – Total number of gift cards sold in the last 60 days
- GC Cancelled (60 days) – Total number of gift cards cancelled in the last 60 days
- Money Values (30 days) – Total value of gift cards sold in the last 30 days
- Money Values Active – Total unused value across all active gift cards
Quick Actions
From the overview page you can quickly:
- ADD NEW GIFT CARD – Create a new gift card product
- VIEW ACTIVE GIFT CARDS – See all published gift card products
- VIEW ISSUED GIFT CARDS – Search for specific issued vouchers
Keeping track of outstanding gift card liability (unused value) is important for your financial planning.