Overview
Fixed value and percentage discounts allow you to create discount codes that reduce the order total by either a set amount or a percentage of the order value.
Creating a Fixed or Percentage Discount
- Go to Discounts > Add Discount in the left menu
- Under Discount Type, select FIXED VALUE OR PERCENTAGE
- Enter a unique discount code (no spaces, max 20 characters)
- Click NEXT to configure the discount details
Discount Configuration Options
When setting up a fixed or percentage discount you can configure:
- Discount value – A fixed amount (e.g. R50.00) or a percentage (e.g. 10%)
- Applied to – The total order value or specific products
- Usage limit – Unlimited or restricted to a specific number of uses
- End date – An expiry date or indefinite validity
- First time buyer only – Whether the code is restricted to new customers
Viewing Your Discounts
All active discounts are listed on the Discounts > Overview page, showing usage statistics and conversion data.
Percentage discounts work well for high-value orders, while fixed value discounts can feel more tangible for customers on smaller purchases.