The Customers extension must be active for shoppers to register accounts on your store.

Find a customer

  1. Go to Customers > Manage.
  2. Search by name or email.
  3. Click MANAGE next to the customer.

The list shows the customer's name, email and confirmation status. Use the table's export controls to export the customer list.

Customer details and actions

The detail screen shows contact details, registration date and account status. Order history is shown for activated customers.

Available actions depend on the account:

  • CONFIRM EMAIL ADDRESS manually confirms an unconfirmed account.
  • RESET PASSWORD creates a replacement password for an active, undeleted account and displays it in the portal.
  • DELETE USER prevents an active shopper from signing in with that account.

There is no reversible deactivate/reactivate switch on this screen. Treat DELETE USER as a permanent action; it is not a temporary suspension.