Overview
When you are ready to dispatch an order using an integrated courier partner, Be Nimble allows you to book a courier collection directly from the order page.
How to Dispatch Via Courier
- Go to Orders > Open Orders in the left menu
- Find the order you want to dispatch
- Click VIEW to open the order details
- Select the courier dispatch option
- Choose your courier partner (eParcel, The Courier Guy, PUDO, or BobGo)
- Get a shipping quote
- Confirm the booking
- Print the waybill label and attach it to the parcel
- The order status updates to dispatched and the customer receives a dispatch email
Tracking the Shipment
After booking, the shipment appears in Shipping > Courier Shipments where you can track its progress using the waybill number.
Courier Partners
Your available courier partners are configured in Shipping > Courier Settings. Ensure your courier account is set up and funded before dispatching.
Always verify the delivery address with the customer if it looks incorrect before booking a courier. Incorrect addresses can result in failed deliveries and return shipping costs.