The Customers extension lets shoppers register an account and use the customer-account features on your storefront, including addresses and order history.
Enable customer accounts
- Go to Extensions > Customers.
- Enable the extension if your subscription and extension allowance permit it.
- Choose whether new customers must validate their email.
- Save the settings.
When email validation is required, a shopper must follow the registration email's confirmation link before signing in. Otherwise, registration can activate the account immediately.
Manage registered customers
Go to Customers > Manage, find a shopper and click MANAGE.
The detail page shows contact details, registration status and, for activated accounts, order history. Depending on the account, it offers:
- CONFIRM EMAIL ADDRESS for manual confirmation.
- RESET PASSWORD for an active, undeleted account.
- DELETE USER to prevent further sign-in with the account.
There is no reversible deactivate/reactivate toggle for shopper accounts. Treat deletion as permanent. Shopper accounts are separate from portal team members managed under Store Settings > Manage Users.