Chatterbox provides settings for displaying an external chat or contact integration on supported storefronts.
Configure Chatterbox
- Go to Extensions.
- Find Chatterbox and click MANAGE EXTENSION.
- Enable the extension if available.
- Choose an integration offered on the settings screen.
- Enter the required account or widget details.
- Click SAVE CHATTERBOX SETTINGS.
The screen includes settings for WhatsApp, Tawk.to and a legacy Facebook integration. Availability and operation depend on the external provider; a saved setting alone does not confirm that its widget works.
Check the result
Open your live storefront on desktop and mobile. Start a test conversation or follow the contact link and check that it reaches the intended account.
If a provider no longer supports its integration, use a supported option or contact BeNimble support. Do not leave a broken chat control visible to shoppers.